QUEUE TERMS OF USE
Last Updated: August 24, 2026
These Terms of Use ("Terms") govern your access to and use of the Queue mobile application, website, and related products and services (collectively, the "Services").
Queue is operated by Four R Holdings LLC, a New Jersey limited liability company ("Four R Holdings," "Queue," "we," "us," or "our").
By creating an account, accessing, or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.
1. About Queue
Queue is a consumer platform that helps people capture, curate, and share recommendations for places, destinations, and experiences.
Queue may allow users to save places and recommendations from various sources, organize them on personal maps, add notes, photos and links, explore content shared by friends, identify places users have in common, and create individual or collaborative trips.
Features may change, be added, removed, or modified over time.
2. Eligibility
You must be at least 13 years old to use Queue.
By using Queue, you represent that you are legally permitted to enter into these Terms.
3. Accounts
Certain features require a Queue account.
You agree to provide accurate information and keep your account information current. You are responsible for safeguarding your login credentials and for activity occurring through your account.
You must notify us promptly at support@getqueue.app if you believe your account has been accessed without authorization.
You may not sell, transfer, or provide another person unauthorized access to your account.
4. User Content
Queue allows you to create, save, upload, link, organize, and share information and content, which may include places, recommendations, photos, notes, links, comments, trip information, and other materials ("User Content").
You retain ownership of your User Content.
By providing User Content through Queue, you grant Four R Holdings LLC a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, process, adapt, and distribute your User Content solely as reasonably necessary to operate, provide, secure, improve, and develop the Services and enable features you choose to use.
You represent that you have the rights necessary to provide your User Content and that your User Content does not violate applicable law or the rights of another person.
5. Content and Recommendations From Other Sources
Queue may allow you to save or reference recommendations and content discovered through social media, websites, friends, artificial intelligence services, travel content, maps, or other sources.
Third-party content remains subject to the rights and terms of its respective owners and platforms.
Providing a link to third-party content does not give you or Queue ownership of that content.
You are responsible for ensuring that content you upload, reproduce, or share through Queue is used lawfully and does not infringe intellectual property, privacy, publicity, or other rights.
Queue may remove or restrict content when we reasonably believe doing so is necessary to comply with law, protect users, protect third-party rights, or enforce these Terms.
6. Friends, Sharing and Collaborative Trips
Queue may allow users to share places, maps, recommendations, and Trips with other users.
When you choose to share content, information you designate as shared may become visible to the users with whom you share it.
Collaborative Trips or other shared features may allow participants to add, modify, or remove information. Queue is not responsible for the actions of other users participating in shared features.
You are responsible for reviewing your sharing and privacy settings before sharing information with others.
7. Maps, Places and Location Information
Queue may provide maps, geographic information, business information, addresses, hours, pricing, availability, directions, and other place-related information obtained from users or third-party sources.
Queue does not guarantee that this information is accurate, complete, current, or available.
Businesses may close, relocate, change hours or pricing, require reservations, restrict access, or otherwise change their services without notice.
You are responsible for confirming important information directly with the applicable venue, business, transportation provider, government authority, or other official source.
8. Artificial Intelligence and Automated Features
Queue may use artificial intelligence, machine learning, automated processing, or third-party technology to identify, extract, organize, summarize, categorize, or suggest information relating to places, recommendations, destinations, or experiences.
Automated systems can make mistakes.
Queue does not guarantee that AI-generated or automatically extracted information is accurate, complete, current, or appropriate for your circumstances. You should independently verify information that may affect travel, safety, reservations, purchases, scheduling, or other decisions.
9. Third-Party Services and Businesses
Queue may integrate with or provide links to third-party websites, maps, social media platforms, reservation services, restaurants, hotels, attractions, transportation providers, retailers, and other services.
Queue does not own, operate, endorse, warrant, or control third-party businesses merely because they appear in the Services.
Your dealings with third parties are between you and the applicable third party and may be subject to separate terms and privacy policies.
Unless expressly stated otherwise, Queue is not a travel agency, booking service, restaurant, hotel, transportation provider, tour operator, or other provider of the places or experiences appearing within the Services.
10. Experiences, Travel and Personal Safety
Queue helps users organize and share recommendations. It does not independently inspect or verify the safety, accessibility, legality, quality, suitability, or condition of places or experiences.
Visiting a location or participating in an activity may involve risks, including illness, injury, property loss or damage, travel disruption, weather, crime, or other hazards.
You are responsible for evaluating whether a place, destination, activity, or experience is appropriate and safe for you.
To the fullest extent permitted by law, you assume the risks associated with places and experiences you choose to visit or participate in.
11. Subscriptions and Paid Features
Queue may offer free and paid features, including subscriptions or other premium services.
If a subscription is purchased through Apple's App Store, payment will be processed by Apple and subject to Apple's applicable payment and subscription terms.
Auto-renewable subscriptions renew unless canceled in accordance with the applicable App Store subscription terms.
Deleting your Queue account does not necessarily cancel an active third-party subscription. You are responsible for managing subscriptions through the applicable platform.
We may modify pricing or paid offerings as permitted by applicable law and platform requirements.
12. Account Deletion
You may request deletion of your Queue account through the functionality provided within the Services.
Deleting your account will result in deletion or de-identification of personal information associated with your account, subject to information we are legally permitted or required to retain and as further described in our Privacy Policy.
Certain content previously shared with other users may no longer be available following deletion, subject to technical, legal, security, and backup requirements.
Apple specifically requires account-creation apps to permit users to initiate deletion from within the app, including associated user-generated content unless retention is legally required. Apple Developer
13. Prohibited Conduct
You may not use Queue to:
violate applicable laws or regulations;
infringe intellectual property, privacy, publicity, or other rights;
harass, threaten, impersonate, abuse, or harm another person;
upload malicious software or harmful code;
gain unauthorized access to accounts, systems, or data;
scrape, crawl, harvest, or systematically collect information from the Services through automated means without our permission;
reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying technology of the Services except where applicable law expressly permits it;
interfere with the security or operation of Queue;
use Queue to distribute spam, fraudulent content, or deceptive material;
use Queue or its content to develop, train, or improve a competing product, artificial intelligence model, or database without our written authorization; or
use the Services in a manner that could damage Queue, Four R Holdings LLC, our users, or third parties.
We may investigate violations and suspend or terminate accounts when appropriate.
14. Queue Intellectual Property
Except for User Content and third-party materials, the Services and all associated software, source code, functionality, interfaces, designs, graphics, logos, trademarks, trade dress, text, databases, organization, selection, arrangement, and other content are owned by or licensed to Four R Holdings LLC and are protected by applicable intellectual property laws.
Queue, the Queue logo, associated branding, and related marks are trademarks or claimed trademarks of Four R Holdings LLC.
These Terms do not grant you ownership of or a license to Queue's intellectual property except for the limited right to use the Services in accordance with these Terms.
15. Copyright Complaints
We respect intellectual property rights.
If you believe content available through Queue infringes your copyright or other intellectual property rights, contact us at support@getqueue.app with sufficient information to identify the copyrighted work, the allegedly infringing material, your contact information, and the basis for your claim.
We may remove or restrict access to content that we reasonably believe infringes third-party rights.
16. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
FOUR R HOLDINGS LLC DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT QUEUE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT INFORMATION, RECOMMENDATIONS, MAPS, PLACES, LINKS, USER CONTENT, AI OUTPUT, OR THIRD-PARTY INFORMATION WILL BE ACCURATE, COMPLETE, RELIABLE, OR CURRENT.
17. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FOUR R HOLDINGS LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES ARISING FROM OR RELATED TO THE SERVICES.
This includes damages arising from your use of or inability to use Queue; places, recommendations, destinations, experiences, or businesses appearing in Queue; actions or content of other users or third parties; inaccurate or unavailable information; AI-generated or automated information; unauthorized access to your account or content; or loss or corruption of data.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID DIRECTLY TO FOUR R HOLDINGS LLC FOR THE SERVICES DURING THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not permit certain exclusions or limitations, so portions of this section may not apply to you.
18. Indemnification
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Four R Holdings LLC and its members, managers, officers, employees, contractors, agents, and affiliates from claims, liabilities, damages, judgments, losses, and reasonable legal expenses arising from your User Content, your misuse of the Services, your violation of these Terms, your violation of applicable law, or your violation of another person's rights.
19. Suspension and Termination
We may suspend, restrict, or terminate access to Queue if we reasonably believe you have violated these Terms, created risk or potential legal exposure, engaged in fraudulent or abusive conduct, or if suspension is necessary to protect Queue, our users, or third parties.
You may stop using Queue at any time.
Provisions that by their nature should survive termination will survive, including intellectual property provisions, disclaimers, limitations of liability, indemnification, and dispute provisions.
20. Apple App Store
If you access Queue through Apple's App Store, you acknowledge that these Terms are between you and Four R Holdings LLC, not Apple.
Four R Holdings LLC, not Apple, is responsible for Queue and its content. Apple has no obligation to provide maintenance or support for Queue except as required under applicable App Store terms.
To the extent required by Apple's applicable terms, Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce applicable provisions against you.
21. Governing Law
These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-law principles, except where applicable law requires otherwise.
22. Disputes
Before initiating formal legal proceedings, you and Four R Holdings LLC agree to attempt in good faith to resolve disputes by contacting the other party and providing reasonable information regarding the dispute.
Unless applicable law requires otherwise, legal proceedings arising from these Terms or the Services will be brought in an appropriate state or federal court located in New Jersey.
23. Changes to the Services
We may modify, suspend, discontinue, or introduce features or portions of the Services at any time.
We do not guarantee that any particular feature will remain available.
24. Changes to These Terms
We may update these Terms periodically.
If we make material changes, we may provide notice through Queue, by email, or through another reasonable method.
Your continued use of the Services following the effective date of revised Terms constitutes acceptance to the extent permitted by applicable law.
25. General Terms
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
Our failure to enforce a provision does not waive our right to enforce it later.
You may not assign your rights or obligations under these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.
These Terms and our Privacy Policy constitute the agreement between you and Four R Holdings LLC concerning your use of the Services, except where additional terms expressly apply.
26. Contact Us
Questions about these Terms may be sent to:
Four R Holdings LLC
Operator of Queue
Email: support@getqueue.app